Reaching the highest quality standard is the operational goal for all of Covenant Health’s programs and services. Undergirding this commitment is an investment in medical and information technology to create a “care environment of choice” for patients and physicians.

Covenant Health incorporates several essential features into its quality improvement efforts: planning, oversight and evaluation of initiatives; appropriate data collection and analysis; and collaboration, teamwork and communication among caregivers, administrators and support staff.

Covenant Health Awards and Honors

• Recognition for Tony Spezia, President and CEO, recipient of the highest individual honor from Health Ethics Trust, 2004

• Health Ethics Trust "Best Practice Awards" for accomplishments related to integrity /compliance, 2000, 2002, 2004

• 2000 VHA national leadership award for community health improvement

• "VIP Award" for innovative applications of technology in the healthcare setting (awarded to only five U.S. healthcare systems) from McKesson Provider Technologies, 2003 and 2006.

• Hospital and Health Networks "Most Wired" award, given to the top 100 hospitals in the nation for their use of information technology for quality, customer service, public health and safety, business processes and workforce issues, 2003, 2004, 2005, 2006.

• Hospital and Health Networks "Most Wireless" award, given to the top 25 hospitals in the nation for wireless applications and connectivity via mobile devices, 2005.

• The only health system in Tennessee to have all of its acute care hospitals in the top quartile for all four quarters for the Centers for Medicare & Medicaid Services (CMS) Appropriate Care Measure performance report, 2004.

• VHA, Inc. Stroke Best Practice Award for effective use of marketing/communications to further the cause of health care for stroke, 2005

For additional information about Covenant Health's commitment to quality care or assistance in locating a medical service, call 865-541-4500.